Reviews
August 24, 2026
"There’s no waiting around for help when you call Quality, Mindy is kind and let me know the process when dealing with insurance."
August 23, 2026
"My friend and I were stranded in Lawrence with a dead battery. I had called AAA and they weren't coming for 2 hours. Raining and hot! So my friend and I put the hood up like we knew anything. But that was our best thing we could do.
The owners of Quality Towing happen to be going to lunch and saw us in distress. Immediately stopped and offered their assistance. So very kind and caring couple. Jumped started us and we were ready to go find a new battery.
Thank you for noticing us old women and giving us a helpful hand!
No charge what so ever!"
July 29, 2026
"Mindy was so kind and helpful, they really helped me out of a bind! We had to move a car from a family garage to my brother’s house, but the keys were missing. Meanwhile, I live out of state.. well, they made what felt impossible possible. I recommend Quality Tow & Recovery 100%!"
July 27, 2026
"This place is the best. Very personal and friendly. Great communication and quick response. I even made a mistake and they helped me correct it. Thanks Mindy!!!!"
June 30, 2026
"Nobody wants to need a tow, but when you do this is the place. If I could give the folks at Quality Tow and Recovery more stars I would. When I called and left a voicemail, dispatch returned my call quickly as their voicemail message stated they would. The dispatch lady has a wonderfully kind voice and was like talking to a helpful friend. She got my info and dispatched a truck to my location very quickly. The driver Justin arrived within 15 minutes after I called. He was kind, patient, helpful, and I immediately felt that my car was going to be in good hands. In the process of problem solving (Justin was trying to save me money by not having to utilize more equipment) my car actually started!! We were able to cancel the tow, and Justin was totally cool about it. For a guy whose time is literally money—When I tried to pay/tip $ him for his service/time showing up he declined. He said given that they are a family owned business reviews make a huge difference and asked for a review instead. Y’all— If you need a tow from a local tow service you can trust, this is the place. Thank you Justin and others at Quality Tow and Recovery LLC. I will be a customer for life and this is the place I will be recommending anytime someone asks for tow company suggestions."