Reviews
January 1, 2025
"I had an outstanding experience with Quality Tow this afternoon. The dispatcher was nice and helpful. Tow truck driver (Bobby) was very friendly, fast, and got my truck loaded and towed to where it needed to go in a very reasonable time frame at a very reasonable cost. I'll definitely use Quality Tow for all my rescue and towing needs! You all are the BEST!!"
June 26, 2024
"Unbelievably Helpful.
For the past couple of days I had been having some trouble with my car. To make a long story short I needed to have my car towed a very short distance back to a mechanic shop I had just came from, I called Quality Tow and Recovery to have it towed back to shop and upon the arrival of the employee who's name evades me now unfortunately, he nearly immediately began trying to see if he could get the car working and within a matter of 5 minutes he identified the problem that 3 Advance Auto Parts employees could not find after hours of diagnosing. He saved me 100 dollars on a tow and I could truly not be more grateful. If I ever need a towing service in the future, you can be absolutely sure it will be with Quality Tow and Recovery."
June 12, 2024
"One of our repair vehicles wouldn’t start at a customers house. One quick phone call to Brittany and she had James out to us in no time at all to pickup our repair van and dropped off from Lawrence to our mechanic shop in Olathe! Very affordable as well and highly recommend. Repeat"
June 6, 2024
"Smart car with odd behavior and wouldn’t start. AAA for a tow and quickly got a call from Tyler with Quality Tow indicating he was on the way. He was able to jump start the car with success, and also provide some helpful information should the problem happen again. It turned a frustrating experience into one of gratitude."
March 25, 2024
"Mindy the owner and her staff member Rosa treated me as a family. They resolved my needs even though I live in NewJersey.
My son died on a fatal car accident on 1/10/24 @ 12:38 pm in Kansas. Awful snow storm the prior day. My son Damian Garcia Osborne, just turned 24, auto was a total
Lost and taken by Quality Towing.
The owner Mindy, it felt like she held my hand thru each step. Mindy even mailed me my son’s cell phone no charge.
She would text me and followed up to see how am I doing and if I needed
Anything else. Mindy Coordinated all the activity with Officer Wilson who was also very good and supportive and did not charge me a cent. She organized cutting my sons car open and witnessed by Trooper Wilson to look for his personal belonging.
Mindy arranged took my son’s car to salvage.
Though we meet under aElgin and circumstances, Mindy was a god sent angel that helped me coordinate activity in Kansa with the Trooper to help me from New Jersey.
If more businesses treated their clients with heart as Mindy, owner of Quality Towing, treated me with heart, imagine how our world would be.
I am forever grateful to this wonderful company, Quality Towing & Recovery.
Respectfully,
Rose Osborne
New Jersey"